Leading Flight Attendant Thoughts
Passengers can get annoyed for a whole host of different factors and some of them aren’t directly the result of staff incapability. Violence on board
Anger and irritation may be fuelled further by being cooped up in an aircraft for several hours. Some passengers can make some very unrealistic demands and when flight attendants can’t meet their needs the situation can deteriorate. Flight attendants ought to not need to deal with aggressive behaviour and any sign of violence is dealt with as soon as the plane lands. Staff can have police waiting for an aggressive passenger, ready to arrest them as soon as they land. If you felt entertained by this paper you might also like finding out about Flight Attendant Announcement.
